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Frequently Asked Questions
Everything you need to know about Tetra Gun Care products, ordering, shipping, returns and firearm maintenance.
Product Questions
Tetra Gun products use advanced fluoropolymer technology designed to reduce friction, protect against corrosion and improve firearm performance in demanding conditions.
Yes. Tetra Gun lubricants and cleaning products are designed for use on rifles, shotguns, pistols and airguns. Always follow the instructions provided on the product packaging.
Fluoropolymers create an ultra-low friction protective layer that helps reduce wear, improve reliability and protect metal surfaces against moisture and fouling.
For general bore cleaning, use:
- Bore Solvent
- Action Blaster
- Cleaning patches and rods
For lubrication and protection, use:
- Triple Action
- Grease
- All-Conditions Lubricant
Yes. Many Tetra Gun products are suitable for air rifles and certain airsoft applications. Avoid over-lubrication and always check manufacturer guidance.
Orders & Shipping
Yes. We offer UK-wide shipping with tracked delivery options available at checkout.
Most orders are dispatched within 1 working day. Standard UK delivery usually arrives within 2–4 working days.
Yes. Free UK delivery is available on qualifying orders over £50.
Yes. Tracking details will be emailed once your order has been dispatched.
Returns & Support
Yes. Returns are accepted in line with our Returns Policy. Please contact us before sending any items back.
Please contact us as soon as possible with your order number and photos of the damage so we can resolve the issue quickly.
Visit the Start a Return page and complete the return request form.
You can contact us at:
We aim to respond as quickly as possible during working hours.
Usage & Maintenance
Cleaning frequency depends on usage, environment and ammunition type. Firearms used regularly should be cleaned and lubricated routinely to maintain reliability and accuracy.
Oil is best for general lubrication and light protection. We recommend Triple Action.
Our Grease is ideal for:
- high-friction contact points
- sliding surfaces
- heavy-use applications
Yes. Tetra Gun lubricants and protectants help defend against moisture, corrosion and long-term storage damage.
Still Need Help?
If you cannot find the answer you are looking for, please contact our support team and we’ll be happy to help.
