Terms of service
OVERVIEW
Welcome to Tetra Gun Care. Throughout the site, the terms “we”, “us” and “our” refer to Tetra Gun Care.
Tetra Gun Care operates this website and store, including all related information, content, products, services and tools (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of our Services. By accessing or using our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence.
To access certain features of the Services, you may be required to provide information including your name, billing address, shipping address, email address and payment details. You agree that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, product colours and appearance may vary depending on your device and display settings.
All product descriptions, pricing and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities available for purchase at our discretion.
Customers are responsible for ensuring that products are used safely, lawfully, and in accordance with all applicable firearm safety guidance and manufacturer instructions.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from us.
We reserve the right to accept or decline orders at our discretion. Your order is not accepted until payment has been processed and we have confirmed acceptance of your order.
If we are unable to fulfil your order, we will notify you and provide a refund where applicable.
Your purchases are subject to our Refund Policy.
You confirm that products purchased from us are for personal use and not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices are displayed in GBP (£) unless otherwise stated.
Prices and promotions may change without notice. Shipping costs and applicable taxes will be displayed during checkout.
You agree to provide accurate billing, payment and account information for all purchases.
By placing an order, you confirm that you are authorised to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.
Risk in the products passes to you upon delivery.
SECTION 6 - INTELLECTUAL PROPERTY
All content included within the Services, including text, graphics, logos, images, product descriptions, videos and website design, is owned by or licensed to Tetra Gun Care and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify or commercially exploit any content without our prior written consent.
All trademarks, logos and brand names are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties of any kind. Your use of third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for the content, policies or practices of third-party websites and encourage you to review their terms and policies before using them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the ecommerce platform that enables us to sell products and services to you.
Any purchases made through our store are made directly with Tetra Gun Care and not with Shopify.
To learn more about Shopify, please visit:
https://www.shopify.com
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use and protect your information.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions or other content to us, you grant us the right to use, reproduce and publish that content for business and marketing purposes.
You confirm that any content submitted by you does not violate the rights of any third party or contain unlawful or offensive material.
We reserve the right to remove content at our discretion.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be errors or inaccuracies relating to product descriptions, pricing, promotions or availability.
We reserve the right to correct errors and to update or cancel orders where necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To transmit harmful code or malware
- To engage in fraudulent, abusive or harmful behaviour
- To interfere with the operation or security of the Services
We reserve the right to suspend or terminate access where these Terms are breached.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services at any time where we reasonably believe you have breached these Terms or applicable law.
Any obligations or liabilities incurred prior to termination will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the operation of the Services or the products sold through them.
Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws, including the Consumer Rights Act 2015.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Tetra Gun Care shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Tetra Gun Care and its affiliates from any claims, liabilities, damages or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our policies referenced herein, constitute the entire agreement between you and Tetra Gun Care regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms where reasonably necessary.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 22 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Eastern Sporting Limited trading as Tetra Gun Care UK
Email: orders@tetragun.co.uk
Telephone: 01245 527777
Registered Address:
Unit 15 Tattersall Way
Chelmsford
Essex
CM1 3UB
United Kingdom
Company Number: 05790916
VAT Number: GB882777957